Selected design case studies
Prison Visit Booking service
In addition to my management duties as Head of Design at the Ministry of Justice UK, I also contributed hands-on work to a number of services. Prison Visit Booking is a digital service that allows people to book visits to see their friends and relatives who are currently serving time in prisons across England and Wales. As adoption of the service increased, there was a need to improve the user experience and interface for the administrative staff.
Expedia Developer Hub
Design isn't just about a beautiful result; often, it's the hard work of making large amounts of information easier to understand. My work on the Expedia Developers Hub was just that – a comprehensive redesign and overhaul of Expedia's first point of contact for its developer community in the B2B space.
Spacelog
Spacelog brings NASA transcripts to the web in a searchable, linkable format. Built at a /dev/fort by a team of thirteen, I collaborated with designers Hannah Donovan and Gavin O'Carroll. We were responsible for every aspect of the product from the UX and information architecture to the visual design and layout.