On Saturday, November 4, 2017, I had the immense pleasure of speaking at CanUX, the largest UX conference in Canada.
It was my first time speaking at CanUX (I made the rookie mistake of wearing red on a stage that was mostly red) and I'm delighted and grateful that I got to be a small part of it. You should definitely attend next year!
Whenever I speak, I'm fascinated by the things that resonate with the audience. For instance, I really thought me calling out some service design as less than legitimate would go over tremendously with the audience. Instead, what stuck with the audience was moments like these:
Photo from a tweet by Josée Charbonneau
Photo from a tweet by Tyler Hilker
You can see the full slides from my CanUX presentation here:
A huge thank you to the Digital & Technology team at the Ministry of Justice – the case study I presented wouldn't have been possible without the hard work of many talented people. Similarly, I owe a debt to Steve Marshall, whose guidance and advice helped shaped my talk.
If you're interested in having me speak at your event or conference about design of all kinds, technology, and the intersection between the two, please get in touch!